Support
User Google Group
This is a Google group dedicated to discussions around using and administering a Etherpad installation. Its discussions span from how to export a pad to Word to tips for tuning the server for high loads.
Etherpad is supported by an active community. Known issues and documentation can be found by following the links below and help is available on GitHub, Google Groups and IRC.
known Issues and Documentation
Dev Google Group
This is a Google group dedicated to discussions around programming on etherpad. Its discussions ranges from how to change the logo in the theme to how to integrate a new text styling in the ACE.
#etherpad @ FreeNode IRC
This is mainly a developer channel, but users are welcome too. If you get stuck in your programming project and need help, please feel free to ask here. You should also ask here to have your changes merged into the main repo.